“Give people more than they expect and do it cheerfully.”
What a fantastic thought! I believe I caught this in my Twitter stream and it’s an adage that can be applied to our professional and personal thoughts. It’s so easy to think, “That’s not my job or responsibility” or “Do I really have to do this?” But when we choose to make less-than-exciting tasks a good experience for all involved, the outcome is entirely different. How often do we consciously make an effort to do this? I’m going to make it a goal to think about this every day.
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